Recognizing this need, Merchize has officially partnered with Google to launch a series of specialized support programs exclusively for the platform’s Seller community.

Private Workshops: Market Trends, Policy Updates & New Sales Opportunities

One of the key initiatives within this partnership is a series of private workshops organized exclusively for Top Sellers from both Merchize and Google.

During these workshops, Sellers will gain access to:

• The latest POD market insights, including consumer trends and emerging business opportunities.
• Best-selling seasonal product ideas for major sales events such as Mother’s Day, Father’s Day, 4th of July, the World Cup, Back to School, Halloween, and Christmas.
• Practical guidance from industry experts on scaling businesses, optimizing websites, and improving advertising performance with Google.

Beyond knowledge sharing, these workshops also create opportunities for Sellers to directly discuss operational challenges and find practical solutions tailored to their business needs.

1-on-1 Support Program After the Workshops

What truly sets this program apart is the personalized post-workshop support, where experts continue working directly with individual Sellers.

Rather than stopping at general insights, each Seller will receive customized strategic consultation tailored to their specific business model and growth goals. This approach helps Sellers build a truly sustainable growth foundation instead of relying solely on short-term campaigns.

Practical Support from Google & Merchize

Support from Google

Google’s expert team will directly assist Sellers with:

• Comprehensive audits: scanning websites and Google Ads accounts to identify and resolve potential issues.
• Advertising account analysis: evaluating performance and identifying areas for improvement.
• Business-specific optimization: providing tailored recommendations based on each Seller’s business model.
• Advertising strategy consulting: improving conversion rates while optimizing ad spend efficiency.

Support from Merchize

On Merchize’s side, Sellers will receive a range of exclusive support benefits, including:

• Private base cost policies with competitive pricing to help Sellers strengthen their market advantage.
• Support for custom production lines based on specific business needs.
• Product research and development support tailored to Seller requests.
• Product line expansion consulting to help Sellers prepare for major sales seasons throughout the year.
• Media support, including product photography and videography to improve product listings.

Building a Professional POD Ecosystem in Vietnam

The partnership between Merchize and Google goes beyond operational support or advertising optimization. The larger goal is to build a professional and sustainable POD ecosystem in Vietnam — where Sellers can receive comprehensive support ranging from production infrastructure to long-term brand development strategies.

This partnership also marks another important step in Merchize’s ongoing mission to create the best possible environment for POD Sellers, helping them not only survive but thrive in today’s rapidly evolving eCommerce landscape.

The post Merchize Partners With Google To Support Vietnamese POD Sellers appeared first on Print on Demand & Fulfillment Service.

At the launch event, Merchize also showcased a range of distinctive products, suitable for sellers looking to expand their businesses on the Snapchat platform. This opportunity allowed Merchize to connect with sellers, discussing their product and service needs when selling on Snapchat.

Also on 9th October, Merchize had the honor of welcoming representatives from Snapchat and MediaDonuts by Aleph to our office and factories in Vietnam:

✨ Mr. Ajit Mohan – President APAC of Snap Inc

✨ Mr. Firas Breish – Head of Business Expansion APAC & MENA of Snap Inc

✨ Ms. Linh Le – Country Head Vietnam of MediaDonuts

✨ Ms. Tram Phung – Head of Cross-border Solutions of MediaDonuts

🚀 During this visit, after getting a firsthand look at our products and observing the entire production process at our factories, MediaDonuts and Snapchat teams were highly impressed by the scale, professionalism, quality, and creativity of Merchize’s operations and products.

The visit also served as a valuable networking opportunity, laying the groundwork for future collaborations between Merchize, Snapchat, and MediaDonuts. The parties exchanged insights on advertising trends and explored how Print-on-Demand (POD) sellers can leverage Snapchat’s platform to maximize their potential.

In the near future, Merchize and MediaDonuts by Aleph are planning collaborations that will offer competitive advertising solutions for POD sellers using Snapchat Ads. Stay tuned!

The post Snapchat and MediaDonuts by Aleph Visited Merchize: Exploring New Opportunities for the POD Industry appeared first on Print on Demand & Fulfillment Service.

Achieving this recognition is a result of Merchize’s continuous efforts in multiple areas to deliver the best products and services, supporting Sellers in their Amazon business:

1️⃣ Partnering with AGS and Sellers in product research and development

With a production advantage backed by over 6,500m² of factory space in Hanoi, Merchize has been working alongside AGS this past year to assist numerous Sellers in the R&D – research and development – of new product lines tailored specifically for Sellers and aligned with the needs and consumption trends on the Amazon platform.

From apparel to home decor and home living products, Merchize’s R&D team has made constant efforts to meet Sellers’ requirements in terms of design, functionality, and material, while also optimizing product pricing for successful selling on Amazon.

2️⃣ Collaborating with Amazon Global Selling Vietnam to host quality events packed with valuable information

Recently, Merchize has teamed up with the Amazon Global Selling Vietnam team to organize several high-quality events featuring top industry speakers.

At these events, Sellers are provided with the latest market updates, the newest trends, and many useful insights to help them succeed with FBM (Fulfillment by Merchant), FBA (Fulfillment by Amazon), and brand-building efforts.

3️⃣ Supporting Sellers with direct order synchronization from Amazon

Merchize is proud to be one of the few Fulfillment units in Vietnam that can integrate directly with Amazon, enabling Sellers to sync their orders from Amazon into the system. This feature is an invaluable tool for Sellers, helping save time and effort while avoiding unnecessary errors in the order fulfillment process.

4️⃣ Maximizing support for Sellers in FBA sales

In addition to fulfilling FBM orders, Merchize also provides significant advantages for Sellers using FBA:

✔️ Competitive base cost, including labeling fees.

✔️ No minimum quantity required for a shipment, and Sellers can combine multiple designs in one shipment.

✔️ Three shipping options available: express shipping (3-5 business days), standard shipping (7-9 business days), and sea freight (around 45 business days), giving Sellers flexibility in choosing the most suitable option.

✔️ Offering branding packaging (boxes, thank you cards, and seals) to support Sellers in building their brand.

✔️ Providing sample products and photography services, as well as showcasing the production process for Sellers.

5️⃣ Serving as a bridge between Sellers and the Amazon Global Selling Vietnam team

Throughout the sales process, Sellers often need support and consultation from experts at Amazon Global Selling Vietnam. Understanding this, Merchize has been connecting many Sellers with the AGS team to receive assistance and answers regarding products, accounts, or product listings.

Thanks to its relentless efforts, Merchize has earned immense support and recognition from both Sellers and Amazon Global Selling Vietnam. In response to this trust, Merchize will continue striving to deliver higher quality products and services, improving every day.

Merchize hopes to always be the top choice for Sellers, standing by them on their e-commerce journey, and helping Vietnamese products reach across borders.

The post Merchize Recognized as Top Service Providers of the Year at Cross-border E-commerce Conference by Amazon Global Selling appeared first on Print on Demand & Fulfillment Service.

Tuy Loc, an agricultural community, suffered a tremendous loss, with nearly all of its crops—the primary source of income for the residents—destroyed. Even more heartbreaking was the sight of homes swept away, fields submerged in mud, and lives turned upside down. Witnessing this devastation firsthand, the team members gained a deeper understanding of these people’s immense challenges.

During the visit, Merchize had the opportunity to meet local officials and families, personally delivering 200 million VND in cash along with practical gifts like rice, essential supplies, school materials, medicine, and more. This effort aimed to help the community recover from the natural disaster.

Our team also visited and offered support to families in particularly difficult situations, those most severely affected by the flood. Each gift carried not just material value but also heartfelt encouragement and sincere solidarity from every Merchize member, hoping to give the people the strength to overcome hardship and rebuild their lives.

While these losses are hard to restore, we believe that with the collective support of the community, new hope and strength can arise in the affected areas. Merchize sincerely thanks all the generous contributions from our team members and factory staffs for joining us on this meaningful journey!

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2022 was a complex and challenging year for Merchize:

• The passionate discussions among the Board of Directors to find the direction for the whole company.
• The heated debates and discussions between teams to optimize the products and services.
• The non-stop efforts of our Technology team to keep the system stable; optimize and develop features that can support users in managing the orders easily and conveniently.
• The non-weekend working periods of the Supply Chain team, Support team, Accounting team, etc to ensure orders are produced and shipped quickly.
• Merchize factories working days and nights to ensure that all orders were promptly delivered to customers on time.

It’s an emotional and effortful journey for all Merchize employees with the ultimate goal of bringing the best products and services to our sellers and introducing the Vietnamese brand to the global market.

And at this moment, let’s review the memorable achievements of Merchize in 2022!

1, EXPAND AND DEVELOP SUPPLY CHAIN SYSTEM AND NEW PRODUCTS

• In 2022, Merchize cooperated with a manufacturing partner in Europe to provide DTG clothing, along with some all-over print products such as hoodies, and Hawaiian shirts. This new partnership helps to optimize production and shipping time to EU countries.
• Merchize continues to add many new services including Branding Services, FBA Fulfillment, and On-demand Productions with an aim to help Sellers increase sales and maximize profits.
• With the goal of diversifying delivery channels and limiting the risk of overload and congestion during the peak seasons, Merchize continuously expands and develops new shipping lines.
• Diversifying the product catalog from more than 200 in 2021 to more than 350 by the end of 2022. Merchize is also always researching and exploring new materials, importing high-tech machines to improve the quality of products.
• We also improved the product Mock-up to help Sellers have the most realistic and the highest image quality, ultimately driving sales. The Mock-up Generator system has also been upgraded, making the product design process faster and more efficient.

2, IMPROVE AND LEVEL UP TECHNICAL SYSTEM

• Developing the highly-requested features such as “Creating and syncing orders from Merchize to Etsy, Shopify, WooCommerce, and eBay” to make it easier for Sellers to create, control, and manage orders. In 2023, Merchize expects to continue developing this feature for other platforms.
• Building “Creating orders directly on Merchize dashboard” feature that makes it creating orders more convenient and easy.
• Stabilizing and optimizing the platform to improve the user experience in both Storefront and Back Office.
• Developing the Affiliate/Referral System that brings many advantages to partners and new Sellers of Merchize.

3, OFFER ADDED SERVICES, BRING A HIGH SERVICE EXPERIENCE

• In 2022, Merchize cooperated with many strategic partners such as Amazon Global Selling Vietnam, LianLian, and PingPong to host a variety of events for Sellers to exchange and share experiences.
• We also launched Merchize Academy program starting with an FBA Coaching series to help Sellers navigate the increasingly saturated POD market.
• Media Productions Team was established with the goal of providing the best quality images and videos for Sellers.
• We tried to support Sellers in different ways to help them achieve a successful sale season:
• In 2022, Merchize piloted a capital support program for Sellers (Fulfill first, pay later).
• We also supported a payment gateway for Sellers during the peak season.
• Our Tech team implemented many new features and functions, allowing Sellers to manage larger orders and create designs with ease.
• The account Manager Team provided immediate support and flexible solutions to avoid unnecessary losses for Sellers.

With these efforts, Merchize has had a successful sale season with impressive numbers:

• Average shipping time: 7.2 Business Days.
• Delivery success rate before Christmas: 94.82%.
• The highest number of products produced and shipped in 1 day: 48,989 items.
• Average production time of some products:

Ornaments: 1,49 Business Days.

AOP Sweater: 3,29 Business Days.

Photo Night Light: 2,52 Business Days.

AOP Hoodie: 4,3 Business Days.

AOP Hawaiian Shirt: 4,49 Business Days.

AOP T-shirt: 4,14 Business Days.

AOP Jersey: 5,0 Business Days.

Doormat: 2,07 Business Days.

These numbers are a testament to the effort and contribution of all Merchize employees, a team of hard-working, creative and innovative individuals.

All of these wouldn’t have been possible without your trust. Thanks to all of you who always supported and accompanied Merchize throughout 2022.

We acknowledge there were still inevitable shortcomings and room for improvement during the process. With a focus on meeting the needs of our sellers, we are dedicated to constantly evolving and bringing the best products and services to the market.

See you in a smooth sailing 2023 Sale Season!  We wish you all the best in your future endeavors

Ngọc Tuấn

CEO Merchize

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Sau khi order có tracking thì hệ thống sẽ tự động update lên paypal luôn thay vì như trước đây seller phải chờ có tracking cho từng order rồi lên paypal update.

*** Tính năng này sẽ tiện lợi hơn cho Seller:

-> Seller không phải tốn thời gian ngồi mò từng cái nữa -> tiết kiệm thời gian để làm những việc khác.

-> Tracking được update tự động -> giảm khả năng bị dispute do mình đã thông tin đầy đủ cho paypal -> tiết kiệm tiền bạc cho seller. Seller cũng không phải lo nghĩ mấy vụ kiện tụng nữa..v.v.
-> Giảm thiểu khả năng chết payment, nhận sổ tiết kiệm 180 ngày, acc bị limit, phải upload invoice cho từng order theo yêu cầu paypal .v.v.-> seller k phải lo nghĩ gì nhiều về payment nữa.

*** Một số lưu ý:

+ Tất nhiên cái này chỉ dành cho các order đang được bán qua cổng Paypal trên Merchize.

+ Tính năng add tracking này sẽ hoạt động cho những order có tracking từ ngày hôm nay.

+ Thêm điểm nữa, đây là bản beta để hỗ trợ seller nên thỉnh thoảng seller vẫn cần check qua 1 lượt xem có vấn đề gì không.

Hình ảnh minh họa các bước cụ thể các anh em xem chi tiết bên dưới:

1. Đây là transaction detail trên account của seller sau khi đã có tracking

2. Đây là transaction detail trên tài khoản PayPal của khách hàng:

3. Khi vào order detail trên trang seller.merchize.com có thể thấy phần này ở phân History nếu thấy phần này là order đó đã được đẩy tracking lên PayPal

4. Trong trường hợp mà đã có tracking trên hệ thống của Merchize rồi mà trên PayPal vẫn ko có tracking thì có thể bấm nút này để đẩy tracking lại

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